At first, I was skeptical about hiring an assistant that was not regularly in my office. I decided to give it a try and I could not be more pleased. Tanna is incredibly efficient, her attention to detail is great and her organization skills are off the chart.

”She gets my projects completed in much less time than my previous assistants and has contributed greatly as a result of her technological skills. She is cheerful and positive and just a pleasure to work with. I highly recommend Tanna to anyone needing a virtual assistant.
— David Trahan, CSSI

Monthly Administrative Support Packages

YFA offers discounted packages for Clients needing administrative support on a regular basis. Package clients receive priority in the schedule and are eligible for training rates listed below.

  • Monthly commitment, with the option to cancel with 4 weeks' notice

  • First 10 hours of training offered at $25/hour

  • Blocks of time are flexible pending availability

  • Upgrades to packages (or requesting additional hours) are available at any time and subject to availability; downgrades require 4 weeks' notice (unless there is a pending request from another client to enter rotation on the calendar)

  • All packages are paid on a monthly retainer basis


 

Bronze

Up to 9 hours/month

$35/hr

Perfect For:

Small / One-Time Projects

Minimal Maintenance Tasks

Light Monthly Bookkeeping

 
 

Case Study for Bronze Package

Chocolatier - Setting up an Online Store

A local chocolatier contacted me for help with building her online store on an existing website. After meeting with her in person and talking over the details of the products she was creating and the challenges she was facing, I created a plan to include:

  • Creating a custom Google Worksheet to store product data including SKUs, long and short descriptions, pricing, units, categories and related product variants

  • Establishing a process for creating SKUs to identify a product by category, sub-category, flavor, and unit

  • Organizing a filing structure to house product assets, especially product photography, for ease of reference

  • Branding and sizing product photography

  • Drafting a step-by-step User Manual for Client's use to maintain and populate products in her online store, while YFA serves as back-up and support should she need help

 
 

Silver

10 - 19 hours/month

$34/hr

Perfect For:

Larger Projects

Nonprofits

More Extensive Bookkeeping

 
 

Case Study for Silver Package

Estate Concierge Service - Supporting a New Business Launch

Approaching his one-year anniversary since the launch of his business, a local handyman approached me about helping with designing and launching his website, and other tasks related to getting a new business off the ground. To get things moving, I proposed:

  • Filling out my custom website build questionnaire

  • Serving as a sounding board for drafting the company mission statement, logo design, and identifying the target audience

  • Understanding the business itself has gone through an evolution and will continue to evolve as the customers' demands shape offerings and services

  • Guiding the Client on marketing approaches and options

*Website Quotes are Separate

 
 

Gold

20 - 29 hours/month

$32/hr

Perfect For:

Extensive Administrative Support

Seasonal Demands

Business Growth & Development

 
 

Case Study for Gold Package

Local Nonprofit - Donor Stewardship, Event Support, and Extensive Bookkeeping

A local non-profit reached out to me after their in-office administrative support person moved on to another opportunity. Like so many small non-profits in the area, the Director found himself pulled in too many directions trying to run programs to support the bigger picture, while keeping up with the smaller tasks that are critical to funding and support. We discussed how I could help with:

  • Entering transactions for several accounts in Quickbooks Online and monthly reconciliations

  • Thank you letters for donors and participants after an event

  • Proofreading and reviewing grant applications

  • Preparing for a fundraiser, including managing invitations and RSVPs

  • Assisting with various projects as they come up

  • Researching Cloud-Based Donor Support software

 
 

Platinum

30+ hours/month

$30/hr

Perfect For:

Online Business Management

Supporting a Team

Large-Scale Projects

 
 

Case Study for Platinum Package

Supporting a Sales Team

A local sales representative contacted me for "help with administration." This evolved into learning a complicated sales process that involved coordination with several stakeholders, document gathering, and a long list of todos to keep a project moving from start to finish. Every day I'm supporting my client and his team with various tasks:

  • Saving documents in specific locations and marking various steps complete or overdue

  • Tracking commissions and referral fees in a custom accounting file that quickly highlights overdue payments, with yearly totals

  • Creating email newsletters to solicit new and ongoing business

  • Troubleshooting issues with software

  • Implemented a custom CRM solution to help automate this manual process while maintaining up-to-date records, and onboarding new sales reps to use the system

 

Not ready for a monthly commitment? Check out my A La Carte Services!

Special Discounts

5% Discount: High Country Local First and Blowing Rock Chamber Members 

7% Discount: Non-Profit 501(c)(3)

Discounts not applicable to training rate hours

Reseller Rates

Flat-rate $35/hour without monthly commitment.